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Responsible Gaming
Spinrise Casino operates under licences issued by the Comoros Autorité de Organisation des Jeux en ligne d'Anjouan (AOFA), reference ALSI-202509073-FI2, and the Tobique Gaming Commission, licence number 0000064.
Gamble responsibly
Gambling can be enjoyable when it is approached as a leisure activity. However, it also involves the risk of losing money and, for some people, gambling can become difficult to control. Before you play, consider how much time and money you are comfortable spending. Only use money that is available after essential expenses, and never gamble with funds needed for rent, bills, food, education or other important commitments.
There is no guaranteed way to win. Games are based on chance, and previous results do not affect future outcomes. A winning result does not mean that another win is more likely, while a losing streak does not mean that a win is due. Avoid chasing losses or increasing your stakes to try to recover money. Once your planned budget or time has been used, stop playing.
- Set a budget before you begin and stay within it.
- Set a time limit and take regular breaks.
- Keep gambling separate from essential household spending.
- Never borrow money or sell possessions to fund gambling.
- Do not gamble when you are upset, stressed, tired or under the influence of alcohol or other drugs.
- Treat wins as part of the gaming experience, not as regular income.
- Avoid trying to win back money that you have lost.
- Make sure your gambling does not interfere with work, study, family or other responsibilities.
If gambling stops feeling like entertainment, take a break and consider using the available account controls or seeking independent support. Asking for help early can make it easier to regain control.
Recognising when gambling may be a problem
Problem gambling can affect anyone. It is not determined by how much a person wins or loses, and it may develop gradually. Some people may not recognise the signs until gambling has begun to affect their finances, relationships, health or daily activities.
You may wish to pause and review your gambling if you recognise any of the following behaviours:
- Spending more time or money gambling than you intended.
- Feeling unable to stop, reduce or control your gambling.
- Increasing your bets because smaller amounts no longer feel exciting.
- Returning to gamble soon after a loss to try to recover it.
- Hiding or minimising how much time or money you spend gambling.
- Borrowing money, missing payments or selling items because of gambling.
- Feeling restless, irritable or anxious when you cannot gamble.
- Thinking about gambling during work, study or personal activities.
- Using gambling to escape sadness, stress, loneliness or other difficult feelings.
- Experiencing conflict with family, friends or colleagues because of gambling.
- Neglecting sleep, health, work, study or other responsibilities.
- Feeling regret, shame or distress after gambling but continuing to play.
One sign does not automatically mean that you have a gambling problem, but it can be a useful reason to stop and review your habits. If gambling is causing harm or feels difficult to control, consider speaking with a qualified support service or health professional. Support is confidential, and you do not need to wait for a crisis before asking for help.
Tools to help you stay in control
Account controls can help you manage how you use an online gambling service. Depending on the features available, you may be able to set deposit, spending or loss limits, use a session reminder, take a temporary break or request account closure. Limits are designed to support your plans, so choose amounts and periods carefully before you start playing.
Set a personal budget
Decide in advance how much you can afford to spend over a day, week or month. Your budget should be based on money left after essential costs and other financial commitments. Keep a record of deposits, withdrawals and time spent playing so that you have a realistic view of your activity. Do not change a limit simply because you want to continue playing.
Use breaks and self-exclusion
A break can be useful if you feel distracted by gambling, have lost more than planned or simply want time away from your account. For stronger protection, you may choose to close your account or request self-exclusion for a selected period or until you decide that gambling is appropriate again. During a break or self-exclusion period, do not open another account or use someone else’s account to continue gambling.
Protect your account
Keep your login information private and do not allow another person to use your account. Use a secure password and take care when accessing your account on shared or public devices. Account controls are personal, so they should be used by the account holder and not bypassed by another person.
If you want to apply a limit, take a break or close your account, use the relevant account settings or contact the available support channel through the website. The exact operation of a control, including when it takes effect, may depend on the option selected and the service rules. Read the information shown before confirming your request.
Getting help and supporting others
Independent help is available to people in Australia who are concerned about their own gambling or someone else’s gambling. Gambling support services can provide information, counselling, practical strategies and referrals. A general practitioner or qualified mental health professional may also be able to help with stress, anxiety, depression or other concerns connected with gambling.
If you are worried about a friend or family member, choose a calm time to talk. Explain what you have noticed, listen without judgement and encourage them to seek professional support. Avoid lending money to cover gambling losses or helping them hide the effects of gambling. You can seek advice for yourself even if the other person is not ready to ask for help.
If gambling is affecting your immediate safety, finances or wellbeing, seek urgent assistance from an appropriate emergency or support service in your area. If you are experiencing thoughts of self-harm or are in immediate danger, contact emergency services or a crisis service without delay.
Spinrise Casino provides general responsible gaming information and account-based controls, but it cannot assess your personal circumstances or provide counselling. If you are unsure whether your gambling is safe, stop playing, review your activity and seek independent advice. Responsible gaming is a shared effort: stay informed, set boundaries and make choices that protect your financial and personal wellbeing.